Get in Touch
Whether you need help choosing a route, have feedback from your travels, or want to collaborate on regional expertise, we'd genuinely like to hear from you.
Contact Details
Office Address
47 Henrietta Street
Bath, BA2 6LR
United Kingdom
Working Hours
Monday to Friday: 9:00 - 17:30
Saturday: 10:00 - 14:00
Sunday: Closed
Response Times
We aim to respond to all enquiries within one working day. During peak season (May to September), response times may extend to 48 hours.
For urgent matters relating to an active trip, please indicate this clearly in your message subject line and we'll prioritise accordingly.
Finding Us
Our Bath office is located in the city centre, a short walk from Bath Spa railway station. Henrietta Street runs parallel to Great Pulteney Street, just east of Pulteney Bridge.
Street parking is extremely limited in the city centre. The Podium car park or Charlotte Street car park both offer convenient access with approximately a ten-minute walk to our office.
About Our Team
We're a small team of road trip enthusiasts based in Bath, a city that sits at the crossroads of several of England's finest driving regions. The Cotswolds lie to the north, the Mendip Hills and Somerset Levels to the south, and the Welsh mountains are within easy reach.
Our office serves primarily as a base for route planning and coordination. Most of our time is spent on the road, testing routes, visiting recommended stops, and building relationships with the local experts who contribute their knowledge to our guides.
When you contact us, you'll reach someone who has personally driven the routes we sell. We don't outsource customer communication because we believe the best answers come from firsthand experience.
Frequently Asked Questions
After purchase, you'll receive an email with a download link that remains active for 30 days and allows up to five downloads. If you need a new link or have exceeded the download limit, contact us with your order confirmation and we'll issue a fresh link promptly.
Absolutely. Email us with your available dates, starting point, interests, and any constraints (vehicle type, mobility considerations, travelling with children, etc.) and we'll suggest which of our routes best fits your circumstances. This consultation is free and comes with no obligation to purchase.
We genuinely appreciate corrections. Email us with the route name, the specific issue, and your suggested update. If we incorporate your feedback into a route revision, we'll send you a free route of your choice as thanks. Traveller feedback is invaluable for keeping our guides accurate.
Yes. We can issue gift vouchers for any amount, which recipients can apply toward any route purchase. Contact us with the amount and recipient's email address, and we'll send a voucher code within one working day. Vouchers are valid for 12 months from issue.
We're always interested in connecting with people who know their region intimately. Whether you're a local guide, a hospitality professional, or simply someone who's spent years exploring your area, we'd like to hear from you. Email us with a brief description of your knowledge and region, and we'll arrange a conversation.
We offer a 30-day refund guarantee on all routes. If for any reason you're not satisfied, contact us within 30 days of purchase and we'll issue a full refund. We may ask for feedback to help us improve, but refunds are never conditional on providing it.
Company Information
Registered Name: UK Road Trip Guides Ltd
Company Number: 12847593
Registered Address: 47 Henrietta Street, Bath, BA2 6LR, United Kingdom
VAT Number: GB 342 8967 21
Registered in England and Wales. All prices shown include VAT where applicable.